Privacy Policy
LAST UPDATED: APRIL 2026
1. Information We Collect
When you place an order or submit a design request, we collect your name, email address, phone number, and delivery address. We also collect browsing data (pages visited, device type) through analytics tools like Google Analytics.
2. How We Use Your Information
We use your information to process and deliver orders, respond to custom design requests, send order confirmations, and improve our website and services. We do not sell your personal data to third parties.
3. Cookies & Analytics
We use cookies and similar tracking technologies to understand how visitors use our site. This includes Google Analytics (traffic analysis) and Facebook Pixel (advertising effectiveness). You can disable cookies in your browser settings, though this may affect site functionality.
4. Data Sharing
We share your delivery information with our courier partners solely for order fulfilment. We may share aggregated, anonymised data with analytics providers. We never sell or rent your personal data.
5. Data Retention
We retain your order data for up to 2 years for accounting and customer service purposes. You may request deletion of your data at any time by contacting us.
6. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our site uses HTTPS encryption for all data in transit.
7. Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, email us at support@orifade.com. We will respond within 7 business days.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of the site constitutes acceptance.
10. Contact
For privacy-related questions or data requests, contact us at support@orifade.com.